Terms of Use


e-Alerts Terms of Service

Superior Credit Union provides e-Alert services as a convenience to our members. e-Alerts are sent only to the designated email addresses or cell phone numbers that you specify upon enrolling in the service. You may receive e-Alerts via a computer, through most personal email addresses, and cellular phones that accept text messaging.

The email addresses or cell phone numbers you specify may be changed at any time by accessing the e-Alerts feature at www.superiorfcu.com. These email addresses and cell phone numbers will not be updated if submitting a change of address on your account. If your email addresses or cell phone numbers should change, it is your responsibility to update the information as soon as possible at www.superiorfcu.com.

Due to various issues that can arise (internet outages, cell phone service outages, incorrectly set up email accounts, spam filters, etc.), Superior Credit Union does not guarantee the delivery of your e-Alerts. Though Superior Credit Union may attempt to notify you of problems in delivering your alerts, you acknowledge that Superior Credit Union is not liable for misdirected, returned, or undeliverable messages as a result of the following circumstances including but not limited to: (1) Incorrect or invalid email addresses or cell phone numbers; (2) Canceled or inactive email or cell accounts; (3) Lack of Internet or cell phone service provider; (4) Factors outside of Superior Credit Union's control. Do not reply directly to the e-Alerts notifications that you receive.

Information disclosed in an e-Alert message is for informational purposes only. Account information or data can not be manipulated or changed via email. Please refrain from relying on the e-Alerts system as the primary means of governing your Superior Credit Union account. You can always use Connect 24 home banking, Audio Response (419-228-5463 or 419-acu-line), or call 419-223-9746 to inquire about the status of your account.

Superior Credit Union will not send e-Alerts whether by cell phone, text message or email that ask you to provide, update, or confirm sensitive data such as your Account Number, Username, Password, PIN, SSN, ATM/Debit Card Number, Credit Card Number or Expiration Date.

The e-Alerts service is a faster and more efficient mechanism for notifying our members of certain account conditions. Members who receive e-Alerts will no longer receive paper notices. Superior Credit Union reserves the right to modify or discontinue the e-Alerts service at any time without notice. Furthermore, Superior Credit Union reserves the right to modify these Terms of Service without notice.

Note: Members may be charged by their service providers for providing the text messaging or email service. Moreover, members may be unable to receive text messaging in some geographical areas due to the unavailability of service by their service providers.

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