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Locations
Routing Number 241279616
| Day | Time |
|---|---|
| Monday - Friday | 8:30 a.m. - 5:00 p.m. |
| Saturday | 9:00 a.m. - 12 Noon |
| Day | Time |
|---|---|
| Monday - Friday | 7:00 a.m. - 7:00 p.m. |
| Saturday | 9:00 a.m. - 12 Noon |
Call 877.717.2271 to speak with a Call Center representative.
For your convenience, Superior has established a toll-free phone number as well as local phone numbers for each of the communities we serve.
| Location | Phone Number |
|---|---|
| Toll Free | (877) 717-2271 |
| Lima | (419) 223-9746 |
| Wapakoneta | (419) 738-4512 |
| Delphos | (419) 692-2676 |
| Ottawa | (419) 523-3116 |
| St. Marys | (419) 300-8980 |
| Kenton | (419) 673-0231 |
| Fostoria | (419) 673-0231 |
| Tiffin | (419) 447-5929 |
| Cincinnati | (513) 281-9988 |
| Toledo | (419) 246-5911 |
Use the phone numbers below to report your lost or stolen VISA debit or credit card immediately. During office hours, please call one of our branch offices. After hours, please call 833-337-6075.
| Time | Phone Number |
|---|---|
| During Office Hours | (419) 223-9746 or any branch office |
| After Hours | 833-337-6075 |
| FraudWatch | 877-253-8964 |
Due to higher-than-normal levels of fraudulent debit card activity, Superior places an indefinite hold on transactions originating in certain states/countries. If you are traveling out of the country (or if you are having trouble making a purchase from a company outside the country), please call Member Services at (877) 717-2271 to have the hold temporarily released. You can also log in to Online Banking, select the Live Chat tab, and send us a secure message. We apologize for any inconvenience.
Do your banking by phone with our Superior Line 24-hour Telephone Banking system. Call from anywhere to transfer funds, verify cleared checks, balance your checking account, or more. Superior Line usage is free and unlimited.
| Location | Phone Number |
|---|---|
| Lima | (419) 228-5463 |
| Wapakoneta | (419)-738-INFO |
| Toll Free | 888-550-6717 |
To send a secure email message, please log in to Online Banking and select the Live Chat tab. You will have the choice of secure online live chat or secure email messaging.
If you have a question that does not require an immediate response, feel free to email Superior at support@superiorcu.com. Remember that this email address is not secure, so for your safety and ours, please do not include personal information such as account numbers.
Our routing number is: 241279616
Since visiting Superior Credit Union both Laurie and I have become members and moved money into investments through Superior. We have been VERY happy with the service provided by Tim Niebel and others that we have come in contact with. The customer service and value of being appreciated as a member by far surpasses any bank we have been in contact with or used. Prior to playing the Piggy Bank promotion, I had barely heard of Superior and after we talked to many of our friends who are members and got excellent reviews.Bill & Laurie
Love the people working at my branch. They helped me not only set up a checking and savings account but also a 12 month CD. Thank you guys for the help.Noel N.
John was very very helpful, gave me insight on savings accounts and helped me get what I needed quickly!Dylan W.
We could not be happier with our experience with Superior! Working with Kelly was a dream. Not only was she informative, she added a true personal touch to the entire process. Would absolutely recommend working with Superior CU for your mortgage needs!Connor & Katie
A year ago, we refinanced our home with Superior Credit Union and Kelly Dattilo. She was so incredibly helpful that when we recently bought a new home in Tucson, AZ, we called her immediately to ask for her help again! Kelly is very knowledgeable and professional and we highly recommend her for any kind of mortgage assistance. She’s readily available and very patient when I have questions and makes sure that I understand the answers which I really appreciate. Again, we highly recommend her – she’s the best!!Cindy & Rick
Kelly Dattilo was absolutely amazing to work with. She went above and beyond trying to find what would work best for me. She was very open and honest, which as a first-time buyer made everything easier. You can tell she genuinely cares about those she is working with.Renae M.
As a first-time homebuyer, I had the best experience with Kelly Dattilo at Superior. Her patience and kindness to explain all of the process and the different options made the entire experience seamless and exciting! The SuperiorFirst grant helped me so much throughout my process of homebuying and financing! I can’t thank Kelly enough for helping me secure my first home with the advantage of using the first-time homebuyers grant!Lindsey C.
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
With the recent reduction in interest rates, we inquired to see if we could qualify for a better mortgage rate with Superior. We applied online to inquire about refinancing and were contacted within a day by Alisha at Superior. She provided us with plenty of information, answered all our questions and was great to work with. We qualified for a better interest rate which ultimately led to a reduction on our minimum principal and interest payment. This gave us the ability to reduce the time to pay off our mortgage by making the same monthly payment as we were with our previous lender. Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.Alyssa & Chris
Julie and Kelly were both fantastic, they met all our needs and very professional. Even when we hit small roadblocks they worked through it, and always found solutions. Great company to work with, they will help save you tons of money.Shawn & Natalie
Love using Superior Insurance Services. They always work with me on bills and claims to see if I should claim something or if there are better options to lower my bill. Keep up the great work.Bruce H.
Very friendly and helpful staff. They go the extra mile and I saved a lot on my auto and apartment renter's insurance. It made a big change to my budget! Thank you Wendy!Elizabeth M.
We could not be happier with our experience with Superior! Working with Kelly was a dream. Not only was she informative, she added a true personal touch to the entire process. Would absolutely recommend working with Superior CU for your mortgage needs!Connor & Katie
A year ago, we refinanced our home with Superior Credit Union and Kelly Dattilo. She was so incredibly helpful that when we recently bought a new home in Tucson, AZ, we called her immediately to ask for her help again! Kelly is very knowledgeable and professional and we highly recommend her for any kind of mortgage assistance. She’s readily available and very patient when I have questions and makes sure that I understand the answers which I really appreciate. Again, we highly recommend her – she’s the best!!Cindy & Rick
Kelly Dattilo was absolutely amazing to work with. She went above and beyond trying to find what would work best for me. She was very open and honest, which as a first-time buyer made everything easier. You can tell she genuinely cares about those she is working with.Renae M.
As a first-time homebuyer, I had the best experience with Kelly Dattilo at Superior. Her patience and kindness to explain all of the process and the different options made the entire experience seamless and exciting! The SuperiorFirst grant helped me so much throughout my process of homebuying and financing! I can’t thank Kelly enough for helping me secure my first home with the advantage of using the first-time homebuyers grant!Lindsey C.
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
With the recent reduction in interest rates, we inquired to see if we could qualify for a better mortgage rate with Superior. We applied online to inquire about refinancing and were contacted within a day by Alisha at Superior. She provided us with plenty of information, answered all our questions and was great to work with. We qualified for a better interest rate which ultimately led to a reduction on our minimum principal and interest payment. This gave us the ability to reduce the time to pay off our mortgage by making the same monthly payment as we were with our previous lender. Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.Alyssa & Chris
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