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Office Hours

Monday - Friday8:30 a.m. - 5:00 p.m.
Saturday9:00 a.m. - 12 Noon


Call Center Hours

Monday - Friday7:00 a.m. - 7:00 p.m.
Saturday9:00 a.m. - 12 Noon

Call 877.717.2271 to speak with a Call Center representative.

Phone Numbers

For your convenience, Superior has established a toll-free phone number as well as local phone numbers for each of the communities we serve.

LocationPhone Number
Toll Free(877) 717-2271
Lima(419) 223-9746
Wapakoneta(419) 738-4512
Delphos(419) 692-2676
Ottawa(419) 523-3116
St. Marys(419) 300-8980
Kenton(419) 673-0231
Fostoria(419) 673-0231
Tiffin(419) 447-5929
Cincinnati(513) 281-9988
Toledo(419) 246-5911

Lost or Stolen VISA Debit or Credit Card

Use the phone numbers below to report your lost or stolen VISA debit or credit card immediately. During office hours, please call one of our branch offices. After hours, please call 833-337-6075.

TimePhone Number
During Office Hours(419) 223-9746 or any branch office
After Hours833-337-6075

Let Us Know You're Traveling

Due to higher-than-normal levels of fraudulent debit card activity, Superior places an indefinite hold on transactions originating in certain states/countries. If you are traveling out of the country (or if you are having trouble making a purchase from a company outside the country), please call Member Services at (877) 717-2271 to have the hold temporarily released. You can also log in to Online Banking, select the Live Chat tab, and send us a secure message. We apologize for any inconvenience.

Superior Line

Do your banking by phone with our Superior Line 24-hour Telephone Banking system. Call from anywhere to transfer funds, verify cleared checks, balance your checking account, or more. Superior Line usage is free and unlimited.

LocationPhone Number
Lima(419) 228-5463
Toll Free888-550-6717


To send a secure email message, please log in to Online Banking and select the Live Chat tab. You will have the choice of secure online live chat or secure email messaging.

If you have a question that does not require an immediate response, feel free to email Superior at Remember that this email address is not secure, so for your safety and ours, please do not include personal information such as account numbers.

Routing Number

Our routing number is: 241279616

Superior has all-new Online Banking! Get started today:

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