FACTS | WHAT DOES SUPERIOR CREDIT UNION, INC. DO WITH YOUR PERSONAL INFORMATION? |
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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How | All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Superior Credit Union, Inc. chooses to share; and whether you can limit this sharing. |
Reasons We Can Share Your Personal Information | Does Superior Credit Union, Inc. Share? | Can You Limit This Sharing? |
For our everyday business purposes –Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
For our marketing purposes –To offer our products and services to you | Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates’ everyday business purposes –Information about your transactions and experiences | Yes | No |
For our affiliates’ everyday business purposes –Information about your creditworthiness | Yes | No |
For our affiliates to market to you | Yes | No |
For nonaffiliates to market to you | Yes | No |
To Limit Our Sharing | Call 877.717.2271 or 419.223.9746 – our menu will prompt you through your choice(s)orVisit us online: SuperiorCU.comPlease Note:If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
Questions? | Call 877.717.2271 or 419.223.9746 or go to SuperiorCU.com |
What We Do | |
How does Superior Credit Union, Inc. protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does Superior Credit Union, Inc. collect my personal information? | We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies |
Why can’t I limit all sharing? | Federal law gives you the right to limit only:
State law and individual companies may give you additional rights to limit sharing |
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
Definitions | |
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Since visiting Superior Credit Union both Laurie and I have become members and moved money into investments through Superior. We have been VERY happy with the service provided by Tim Niebel and others that we have come in contact with. The customer service and value of being appreciated as a member by far surpasses any bank we have been in contact with or used. Prior to playing the Piggy Bank promotion, I had barely heard of Superior and after we talked to many of our friends who are members and got excellent reviews.Bill & Laurie
Love the people working at my branch. They helped me not only set up a checking and savings account but also a 12 month CD. Thank you guys for the help.Noel N.
John was very very helpful, gave me insight on savings accounts and helped me get what I needed quickly!Dylan W.
Melissa was amazing! She made the home buying process go smoothly and if we needed anything, she was right on top of it. She was very nice and always willing to explain something to us! Would use her as a loan originator again!Kyrra & Morgan
Buying a house is an overall stressful situation. You feel like you’re waiting for something to go wrong. Melissa pretty much took us under her wing and made sure everything was smooth going and taken care of! I not only got to buy our home, but I made a new best friend! Melissa not only knows what she is doing but she makes you feel like you know what you’re doing! She’s phenomenal at what she does!Chuck & Brittany
We purchased a home and received $2,000 towards our closing through SuperiorFirst. We went through Katie at the Elida branch, and she was a big help in getting that and answering all the questions we had along the way. As first-time homebuyers, Superior was a big help throughout the process!
As first-time homebuyers, Superior made it easy. We applied for or home loan online and heard back with our pre-approval within a couple of days! Alisha Reaman was super helpful and informative. She answered all of our questions and explained all the steps during our home buying process. We are extremely thankful for Alisha and the rest of the Superior staff, even more thankful for being chosen to receive the first-time homebuyers grant through Superior! We highly recommend Superior for first-time homebuyers!Ian & Savanna
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
With the recent reduction in interest rates, we inquired to see if we could qualify for a better mortgage rate with Superior. We applied online to inquire about refinancing and were contacted within a day by Alisha at Superior. She provided us with plenty of information, answered all our questions and was great to work with. We qualified for a better interest rate which ultimately led to a reduction on our minimum principal and interest payment. This gave us the ability to reduce the time to pay off our mortgage by making the same monthly payment as we were with our previous lender. Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.Alyssa & Chris
I received calls from someone claiming to be from PayPal. So I called the Credit Union, and as a result, they put me in touch with someone in fraud, and I talked to Jessica! Jessica makes me feel like she is the person I should call! I felt really safe. Thank God for Superior. You’re [Jessica] like a guardian angel!Mary Franklin
Julie and Kelly were both fantastic, they met all our needs and very professional. Even when we hit small roadblocks they worked through it, and always found solutions. Great company to work with, they will help save you tons of money.Shawn & Natalie
Love using Superior Insurance Services. They always work with me on bills and claims to see if I should claim something or if there are better options to lower my bill. Keep up the great work.Bruce H.
Very friendly and helpful staff. They go the extra mile and I saved a lot on my auto and apartment renter's insurance. It made a big change to my budget! Thank you Wendy!Elizabeth M.
Melissa was amazing! She made the home buying process go smoothly and if we needed anything, she was right on top of it. She was very nice and always willing to explain something to us! Would use her as a loan originator again!Kyrra & Morgan
Buying a house is an overall stressful situation. You feel like you’re waiting for something to go wrong. Melissa pretty much took us under her wing and made sure everything was smooth going and taken care of! I not only got to buy our home, but I made a new best friend! Melissa not only knows what she is doing but she makes you feel like you know what you’re doing! She’s phenomenal at what she does!Chuck & Brittany
I received calls from someone claiming to be from PayPal. So I called the Credit Union, and as a result, they put me in touch with someone in fraud, and I talked to Jessica! Jessica makes me feel like she is the person I should call! I felt really safe. Thank God for Superior. You’re [Jessica] like a guardian angel!Mary Franklin
We purchased a home and received $2,000 towards our closing through SuperiorFirst. We went through Katie at the Elida branch, and she was a big help in getting that and answering all the questions we had along the way. As first-time homebuyers, Superior was a big help throughout the process!
As first-time homebuyers, Superior made it easy. We applied for or home loan online and heard back with our pre-approval within a couple of days! Alisha Reaman was super helpful and informative. She answered all of our questions and explained all the steps during our home buying process. We are extremely thankful for Alisha and the rest of the Superior staff, even more thankful for being chosen to receive the first-time homebuyers grant through Superior! We highly recommend Superior for first-time homebuyers!Ian & Savanna
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
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