Contact Us

Contact Us

Contact Us

Office Hours

Monday - Friday 8:30 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 12 Noon

For your convenience, our Lima area, Delphos, Wapakoneta, and Cincinnati drive-thrus remain open until 6:00 p.m. on Fridays.


Call Center Hours

Monday - Friday 7:00 a.m. - 7:00 p.m.
Saturday 9:00 a.m. - 12 Noon

Call 877.717.2271 to speak with a Call Center representative.



For your convenience, Superior has established a toll-free phone number as well as local phone numbers for each of the communities we serve.

Toll Free (877) 717-2271
Lima (419) 223-9746
Wapakoneta (419) 738-4512
Delphos (419) 692-2676
Ottawa (419) 523-3116
St. Marys (419) 300-8980
Kenton (419) 673-0231
Fostoria (419) 435-8513
Tiffin (419) 447-5929
Cincinnati (513) 281-9988
Toledo (419) 246-5911


Lost or Stolen VISA Debit or Credit Card

Use the phone numbers below to report your lost or stolen VISA debit or credit card immediately. During office hours, please call one of our branch offices. After hours, please use the 800 number found below.

During Office Hours (419) 223-9746 or any branch office
After Hours 833-337-6075


Let Us Know You're Traveling

Due to higher-than-normal levels of fraudulent debit card activity, Superior places an indefinite hold on transactions originating in certain states/countries listed here. If you are traveling to one of these areas (or if you are making a purchase from a company located in one of these areas), please call Member Services at (877) 717-2271 to have the hold temporarily released. You can also log in to Online Banking, select the Live Chat tab, and send us a secure message. We apologize for any inconvenience.


Superior Line

Do your banking by phone with our Superior Line 24-hour Telephone Banking system. Call from anywhere to transfer funds, verify cleared checks, balance your checking account, or more. Superior Line usage is free and unlimited. 

Lima (419) 228-5463
Wapakoneta (419) 738-INFO
Toll Free (888) 550-6717




If you have a question that does not require an immediate response, feel free to email Superior at Remember that this email address is not secure, so for your safety and ours, please do not include personal information such as account numbers.



Routing Number

Our routing number is: 241279616 


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