Superior Credit Union is pleased to announce the 2018 Bruce Campbell and Dorothy Thompson Award winners.
Jayne Vaske began her credit union career at Member 1 Credit Union 20 years ago as President/CEO. In 2006, Member 1 and Superior Credit Union combined operations. Jayne continued her successful career as the Financial Services Officer at the newly built Elida Road Office. Jayne's leadership and passion for helping members is legendary at Superior. As a direct result of her efforts, the Elida Road Office experienced remarkable growth. In 12 years, the branch grew to 6,000 members and over $95 million dollars in assets.
Jayne has always been a team player. When Jayne was asked about the different career paths that may interest her at Superior, Jayne replied, I am perfectly happy where I am at, BUT also willing to do whatever I can do to help Superior.
Superior certainly
appreciates Jayne's willingness to accept new challenges. In February 2017, Jayne learned there was a credit union in Amelia, Ohio that needed immediate help: Classic Federal. Being a TEAM player, Jayne volunteered to provide management support to
Classic. At first, Jayne thought it would be for only a few months. But once she was at the credit union, she realized how much help was necessary. She would ultimately be at Classic for 15 months. Like every other time in her career, Jayne accepted
the challenge and did a remarkable job. Working with their board and staff, Jayne positioned Classic for future success under difficult circumstances. We appreciate her willingness to be a TEAM player. Jayne has made a lasting contribution to all
of our credit union members.
Like Bruce Campbell, Jayne is a lifelong advocate for helping our members. Please join me in congratulating Jayne Vaske as the 2018 Bruce Campbell Award winner. Thank you Jayne for all you do to help our members.

Jenny Market began her career at Superior in August 2001 as a part-time teller. Throughout her career, she has accepted many different positions at the credit union. Jenny has always found new job opportunities at the credit union interesting. She enjoys learning how each department works and is willing to accept new responsibilities. Throughout her career at Superior, Jenny has held different positions including Teller, Assistant Head Teller, Head Teller, Financial Services Associate, Financial Services Representative, Financial Services Coordinator and Asset Recovery Specialist. She also volunteers to coordinate the Annual Christmas Party. No easy task for 250 people.
As Asset Recovery Specialist, Jenny mastered a difficult responsibility as our secondary market asset specialist. She performs at a very high level. She seeks to help members keep their homes when possible and allows them to exit with dignity if it becomes necessary. She understands the secondary market rules, which do not always follow common sense. At all times, she seeks to minimize the loss to the credit union. Jenny is a team player that has a positive attitude and accepts new responsibility. She is a great role model for each of us to follow.
During Jenny's first 90-Day evaluation in 2001, the evaluator described Jenny as having great qualities, persistence, giving 110%, conscientious, dependable, and performs as part of the team. Eighteen years later, the qualities that described Jenny in 2001 are still true today. Interestingly, many would describe Dorothy Thompson the same way. Much like Dorothy, Jenny helps the credit union serve our members at a high level and is very deserving of the Dorothy Thompson Award.
Since visiting Superior Credit Union both Laurie and I have become members and moved money into investments through Superior. We have been VERY happy with the service provided by Tim Niebel and others that we have come in contact with. The customer service and value of being appreciated as a member by far surpasses any bank we have been in contact with or used. Prior to playing the Piggy Bank promotion, I had barely heard of Superior and after we talked to many of our friends who are members and got excellent reviews.Bill & Laurie
Love the people working at my branch. They helped me not only set up a checking and savings account but also a 12 month CD. Thank you guys for the help.Noel N.
John was very very helpful, gave me insight on savings accounts and helped me get what I needed quickly!Dylan W.
Melissa was amazing! She made the home buying process go smoothly and if we needed anything, she was right on top of it. She was very nice and always willing to explain something to us! Would use her as a loan originator again!Kyrra & Morgan
Buying a house is an overall stressful situation. You feel like you’re waiting for something to go wrong. Melissa pretty much took us under her wing and made sure everything was smooth going and taken care of! I not only got to buy our home, but I made a new best friend! Melissa not only knows what she is doing but she makes you feel like you know what you’re doing! She’s phenomenal at what she does!Chuck & Brittany
We purchased a home and received $2,000 towards our closing through SuperiorFirst. We went through Katie at the Elida branch, and she was a big help in getting that and answering all the questions we had along the way. As first-time homebuyers, Superior was a big help throughout the process!
As first-time homebuyers, Superior made it easy. We applied for or home loan online and heard back with our pre-approval within a couple of days! Alisha Reaman was super helpful and informative. She answered all of our questions and explained all the steps during our home buying process. We are extremely thankful for Alisha and the rest of the Superior staff, even more thankful for being chosen to receive the first-time homebuyers grant through Superior! We highly recommend Superior for first-time homebuyers!Ian & Savanna
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
With the recent reduction in interest rates, we inquired to see if we could qualify for a better mortgage rate with Superior. We applied online to inquire about refinancing and were contacted within a day by Alisha at Superior. She provided us with plenty of information, answered all our questions and was great to work with. We qualified for a better interest rate which ultimately led to a reduction on our minimum principal and interest payment. This gave us the ability to reduce the time to pay off our mortgage by making the same monthly payment as we were with our previous lender. Superior was easy to work with, willing to answer all our questions and, most important, helped us save money.Alyssa & Chris
I received calls from someone claiming to be from PayPal. So I called the Credit Union, and as a result, they put me in touch with someone in fraud, and I talked to Jessica! Jessica makes me feel like she is the person I should call! I felt really safe. Thank God for Superior. You’re [Jessica] like a guardian angel!Mary Franklin
Julie and Kelly were both fantastic, they met all our needs and very professional. Even when we hit small roadblocks they worked through it, and always found solutions. Great company to work with, they will help save you tons of money.Shawn & Natalie
Love using Superior Insurance Services. They always work with me on bills and claims to see if I should claim something or if there are better options to lower my bill. Keep up the great work.Bruce H.
Very friendly and helpful staff. They go the extra mile and I saved a lot on my auto and apartment renter's insurance. It made a big change to my budget! Thank you Wendy!Elizabeth M.
Melissa was amazing! She made the home buying process go smoothly and if we needed anything, she was right on top of it. She was very nice and always willing to explain something to us! Would use her as a loan originator again!Kyrra & Morgan
Buying a house is an overall stressful situation. You feel like you’re waiting for something to go wrong. Melissa pretty much took us under her wing and made sure everything was smooth going and taken care of! I not only got to buy our home, but I made a new best friend! Melissa not only knows what she is doing but she makes you feel like you know what you’re doing! She’s phenomenal at what she does!Chuck & Brittany
I received calls from someone claiming to be from PayPal. So I called the Credit Union, and as a result, they put me in touch with someone in fraud, and I talked to Jessica! Jessica makes me feel like she is the person I should call! I felt really safe. Thank God for Superior. You’re [Jessica] like a guardian angel!Mary Franklin
We purchased a home and received $2,000 towards our closing through SuperiorFirst. We went through Katie at the Elida branch, and she was a big help in getting that and answering all the questions we had along the way. As first-time homebuyers, Superior was a big help throughout the process!
As first-time homebuyers, Superior made it easy. We applied for or home loan online and heard back with our pre-approval within a couple of days! Alisha Reaman was super helpful and informative. She answered all of our questions and explained all the steps during our home buying process. We are extremely thankful for Alisha and the rest of the Superior staff, even more thankful for being chosen to receive the first-time homebuyers grant through Superior! We highly recommend Superior for first-time homebuyers!Ian & Savanna
Without the SuperiorFirst grant funds and help of Superior Credit Union, homeownership would not have been possible. The process from pre-approval to closing was very easy.Kalen L.
Todd and the rest of the amazing Superior staff made my vehicle purchase smooth and convenient for me. They truly went above and beyond to provide the most fantastic customer service, well past their closing hours so I could pick up my vehicle on time. I cannot thank them enough, from our personal accounts, business account, mortgage and now two auto loans - Superior is our number one choice!Holly S.
Thanks for your help with the loan!!! Love love love this car!!!Amanda M.
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